Shipping policy

 

**Luce Divina Shipping Policy**

Thank you for shopping with Luce Divina. We are committed to delivering your luxury skincare experience with care and efficiency.

**Processing Time**

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 12:00 PM EST may be processed the following business day.

**Domestic Shipping (United States)**

We offer standard and expedited shipping options at checkout. Estimated delivery times are provided by the carrier and are not guaranteed. Free standard shipping is available on qualifying orders.

**International Shipping**

We ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Delivery times vary by destination.

**Order Tracking**

Once your order has shipped, you will receive a confirmation email with tracking information.

**Lost or Damaged Packages**

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at flamezharlem32@gmail.com. We will work with the carrier to resolve the issue prompt like